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Case Study: Mohawk Industries Social Media Strategy

Eager to learn how Mohawk Industries is doing in regards to social media marketing? Ambassify has created a report covering the unique aspect points and improvements for Mohawk Industries.

Continue reading to find out!

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Mohawk Industries is a leading global manufacturer of flooring products, with headquarters in Calhoun, Georgia, USA. With operations in 11 countries including the United States, Canada, Brazil, and Australia, their extensive range of flooring solutions caters to both residential and commercial clients.

Before: The Challenges of Social Media Marketing

When it comes to social media marketing, Mohawk Industries has successfully utilized various platforms to engage and connect with their target audience. One of the key strengths of their strategy is the way they showcase their products in real-life settings, allowing potential customers to envision the flooring options within their own spaces. This approach helps to create a strong visual appeal and assists in the decision-making process.

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After: Mohawk Industries's Successful Social Media Strategy

Furthermore, Mohawk Industries has effectively leveraged user-generated content to build trust and authenticity. By encouraging customers to share their experiences and photos of Mohawk flooring installations, the company not only promotes their products but also fosters a sense of community among their customers. This user engagement strategy helps to generate positive word-of-mouth and contributes to a stronger brand image.


However, there are areas where Mohawk Industries can further enhance their social media marketing strategy. Firstly, they could consider expanding their presence on emerging platforms such as TikTok, which has gained significant popularity among younger demographics. This would help them reach a wider audience and stay ahead of the competition.

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How KBC increases social media engagement

Learn how KBC - one of Belgium’s biggest banks - leveraged their employees to achieve stellar social media marketing results.

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