Case Study: Middleby Social Media Strategy

Eager to learn how Middleby is doing in regards to social media marketing? Ambassify has created a report covering the unique aspect points and improvements for Middleby.

Continue reading to find out!

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Middleby Corporation is a global leader in the foodservice equipment industry, providing innovative solutions to commercial kitchens worldwide. With its headquarters in Elgin, Illinois, Middleby serves clients in over 100 countries, including renowned restaurant chains, hotels, and institutions.

Before: The Challenges of Social Media Marketing

When it comes to social media marketing, Middleby excels in several areas. Firstly, they have a strong presence on multiple platforms, including Facebook, Twitter, and LinkedIn. This allows them to reach a diverse audience and engage with customers from various backgrounds. Moreover, Middleby actively updates their social media accounts with relevant and valuable content, such as industry news, product updates, and expert insights. By consistently providing useful information, Middleby establishes itself as a go-to source for industry professionals looking to stay informed.

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After: Middleby's Successful Social Media Strategy

Another positive aspect of Middleby's social media strategy is their efforts to foster a sense of community. They frequently interact with their followers by responding to comments and messages promptly. This personal touch not only enhances customer satisfaction but also encourages brand loyalty. Middleby also leverages user-generated content, sharing customer testimonials, photos, and success stories. By showcasing real-life examples of how their products have made a difference in commercial kitchens, they build trust and credibility.


However, there are areas where Middleby's social media marketing strategy could be further improved. One aspect is the utilization of visual content. While they do post images and videos occasionally, incorporating more visual elements, such as infographics or behind-the-scenes footage, could enhance engagement and catch the attention of their audience. Additionally, Middleby could explore the potential of influencer partnerships within the foodservice industry. Collaborating with popular chefs, restaurant owners, or industry experts could expand their reach and attract a wider audience.

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How KBC increases social media engagement

Learn how KBC - one of Belgium’s biggest banks - leveraged their employees to achieve stellar social media marketing results.

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