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Case Study: Italgas Social Media Strategy

Eager to learn how Italgas is doing in regards to social media marketing? Ambassify has created a report covering the unique aspect points and improvements for Italgas.

Continue reading to find out!

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Italgas is a leading natural gas distribution company based in Italy, operating in over 1,800 municipalities across the country. With its headquarters in Turin, Italgas serves a wide range of clients, including residential customers, businesses, and public authorities.

Before: The Challenges of Social Media Marketing

When it comes to social media marketing, Italgas has made significant strides in establishing its online presence. In section two, we will discuss some of the excellent things this company does on social media. Firstly, Italgas effectively utilizes various social media platforms to engage with its audience. They actively post informative and educational content related to natural gas, energy efficiency, and sustainability. By sharing valuable tips and updates, Italgas demonstrates its commitment to providing relevant information to its customers.

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After: Italgas's Successful Social Media Strategy

Moreover, Italgas leverages social media to showcase its corporate social responsibility initiatives. They highlight their efforts in promoting environmental sustainability, such as investing in renewable energy projects and supporting local communities. By sharing their involvement in social causes, Italgas effectively portrays itself as a responsible and socially conscious company.


However, there are still areas where Italgas's social media marketing strategy can be improved. In section three, we will discuss some of these improvement points. Firstly, Italgas could benefit from enhancing its engagement with followers by actively responding to comments and messages. Building a strong connection with customers through prompt and personalized interactions can help foster a sense of trust and loyalty. Additionally, incorporating user-generated content can further enhance engagement and create a more authentic online presence.

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How KBC increases social media engagement

Learn how KBC - one of Belgium’s biggest banks - leveraged their employees to achieve stellar social media marketing results.

Learn how you can improve your social media marketing

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