Case Study: Delhivery Social Media Strategy

Eager to learn how Delhivery is doing in regards to social media marketing? Ambassify has created a report covering the unique aspect points and improvements for Delhivery.

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Delhivery is a leading logistics company based in India, with their headquarters located in Gurugram. They primarily cater to clients in India, providing reliable and efficient services in the e-commerce and supply chain sectors. With a strong presence in over 2,000 cities, Delhivery has established itself as a reliable logistics partner for businesses across the country.

Before: The Challenges of Social Media Marketing

In terms of social media marketing, Delhivery has successfully utilized various platforms to engage with their audience and showcase their services. One of the key strengths of their strategy is their active presence on multiple social media channels, including Facebook, Twitter, LinkedIn, and Instagram. By maintaining a strong presence across these platforms, Delhivery is able to reach a wider audience and effectively communicate with both businesses and individuals.

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After: Delhivery's Successful Social Media Strategy

Delhivery's social media marketing strategy also excels in content creation. They regularly post informative and engaging content that provides valuable insights into the logistics industry. These posts include industry trends, tips for businesses, and success stories, which not only educate their audience but also position Delhivery as a knowledgeable and reliable partner. Additionally, Delhivery leverages user-generated content, encouraging their customers to share their experiences and reviews, thereby creating a sense of trust and authenticity.


While Delhivery's social media marketing strategy is commendable, there are areas for improvement. One such area is the utilization of video content. Videos have become increasingly popular on social media platforms, and incorporating more visually appealing and engaging videos into their content strategy could help Delhivery further capture the attention of their audience. These videos can include behind-the-scenes footage, customer testimonials, or even informative explainer videos about their services.

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How KBC increases social media engagement

Learn how KBC - one of Belgium’s biggest banks - leveraged their employees to achieve stellar social media marketing results.

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