Case Study: Celesc (Centrais Elétricas de Santa Catarina) Social Media Strategy
Eager to learn how Celesc (Centrais Elétricas de Santa Catarina) is doing in regards to social media marketing? Ambassify has created a report covering the unique aspect points and improvements for Celesc (Centrais Elétricas de Santa Catarina).
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Another positive aspect of Celesc's social media strategy is its responsiveness. The company promptly replies to customer inquiries, comments, and complaints. This proactive approach not only enhances customer experience but also fosters trust and loyalty towards the brand. Moreover, Celesc utilizes its social media channels to provide real-time updates during power outages or service interruptions, ensuring that customers are well-informed and minimizing inconvenience.
Learn how KBC - one of Belgium’s biggest banks - leveraged their employees to achieve stellar social media marketing results.