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Case Study: Zuora Social Media Strategy

Eager to learn how Zuora is doing in regards to social media marketing? Ambassify has created a report covering the unique aspect points and improvements for Zuora.

Continue reading to find out!

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Zuora is a global software company that provides subscription management and billing solutions. With headquarters in San Mateo, California, it operates in several countries worldwide, including the United States, United Kingdom, Australia, and Japan. Its services primarily cater to businesses in various industries, such as media, technology, and finance.

Before: The Challenges of Social Media Marketing

On social media, Zuora effectively engages with its audience through multiple platforms, such as Twitter, LinkedIn, and YouTube. By actively sharing relevant and insightful content, the company establishes itself as a thought leader in the subscription economy space. It frequently posts articles, blog posts, and case studies that provide valuable information to its clients and potential customers.

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After: Zuora's Successful Social Media Strategy

Furthermore, Zuora showcases its expertise by hosting webinars and live events on social media platforms. Through these events, the company not only educates its audience but also creates opportunities for networking and collaboration among professionals in the industry. This reinforces Zuora's commitment to building meaningful relationships and fostering a strong community.


While Zuora demonstrates commendable efforts in social media marketing, there are areas for improvement in its strategy. Firstly, the company could increase its engagement with its audience by actively responding to comments and messages. This would help in fostering a dialogue with customers, building trust, and addressing any concerns or inquiries promptly.

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How KBC increases social media engagement

Learn how KBC - one of Belgium’s biggest banks - leveraged their employees to achieve stellar social media marketing results.

Learn how you can improve your social media marketing

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