Case Study: Walter Industries Social Media Strategy
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Moreover, the company utilizes social media channels to provide exceptional customer service. It promptly responds to customer inquiries, concerns, and feedback, demonstrating its commitment to customer satisfaction. By utilizing social media as a platform for customer engagement, Walter Industries effectively strengthens its relationships with the existing client base, fostering loyalty and positive word-of-mouth.
Learn how KBC - one of Belgium’s biggest banks - leveraged their employees to achieve stellar social media marketing results.