📣  Join us live in our webinar "The Importance of Authentic and Inclusive Marketing Communication" with No-Kno founder, Johan van Mol, on October 8 @ 11:00 CET  👉 REGISTER HERE

Case Study: Unified Western Grocers Social Media Strategy

Eager to learn how Unified Western Grocers is doing in regards to social media marketing? Ambassify has created a report covering the unique aspect points and improvements for Unified Western Grocers.

Continue reading to find out!

People looking into reports
Employee explaining chart for board

Introduction

Unified Western Grocers is a prominent grocery wholesaler serving independent retailers in the Western United States. With its headquarters based in Commerce, California, the company has a vast network of clients ranging from supermarkets to convenience stores.

Before: The Challenges of Social Media Marketing

When it comes to social media marketing, Unified Western Grocers has successfully implemented various strategies to engage with its target audience and promote its products and services. Firstly, the company consistently shares valuable content, including recipes, cooking tips, and nutritional information, to cater to the interests of its customers. This approach not only provides useful information but also encourages customer loyalty and strengthens the brand's image as a trusted resource.

Increase reach by sharing on social media
Ideas about KPIs and OKRs for employee advocacy

After: Unified Western Grocers's Successful Social Media Strategy

Secondly, Unified Western Grocers actively interacts with its followers on social media platforms. Whether it's responding to customer inquiries or acknowledging positive feedback, the company demonstrates a genuine commitment to fostering relationships and establishing a sense of community. This personalized approach not only boosts customer satisfaction but also cultivates a positive brand reputation.

Conclusion

Additionally, Unified Western Grocers regularly runs social media contests and promotions, offering incentives to its followers. These campaigns not only generate excitement and engagement but also help increase brand exposure and attract new customers. By leveraging the power of giveaways and exclusive deals, the company effectively drives traffic to its stores and online platforms.

Person like a company on social media
Cover of the KBC book download
How KBC increases social media engagement

Learn how KBC - one of Belgium’s biggest banks - leveraged their employees to achieve stellar social media marketing results.

Learn how you can improve your social media marketing

Discover how your employees are the hidden gem you need to fully unlock your social media marketing. Fill in the form below to see how Ambassify will drastically improve your social media marketing. Are you ready?

Ambassify Product demo video