Case Study: Ultragenyx Social Media Strategy

Eager to learn how Ultragenyx is doing in regards to social media marketing? Ambassify has created a report covering the unique aspect points and improvements for Ultragenyx.

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Ultragenyx is a leading biopharmaceutical company headquartered in Novato, California. With a global presence, the company operates in several countries, including the United States, Europe, and Latin America. Ultragenyx primarily focuses on developing therapies for rare and ultra-rare diseases, aiming to address the unmet needs of patients with these conditions.

Before: The Challenges of Social Media Marketing

In terms of social media marketing, Ultragenyx has successfully established a strong online presence and leverages various platforms to connect with its target audience. This company effectively utilizes social media to raise awareness about rare diseases and promote their ongoing research and development efforts.

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After: Ultragenyx's Successful Social Media Strategy

One of the commendable aspects of Ultragenyx's social media marketing strategy is its emphasis on education and advocacy. Through informative and engaging content, the company educates the public about rare diseases, shedding light on the challenges faced by patients and their families. By sharing personal stories, testimonials, and expert perspectives, Ultragenyx creates an empathetic and supportive community, fostering a sense of belonging among their social media followers.


In addition to educational content, Ultragenyx actively shares updates about their research and development projects, clinical trials, and regulatory milestones. By providing transparent and up-to-date information, the company demonstrates its commitment to advancing medical knowledge and delivering innovative therapies to those in need. This level of transparency helps build trust among their audience and strengthens the credibility of Ultragenyx as a reliable source of information.

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How KBC increases social media engagement

Learn how KBC - one of Belgium’s biggest banks - leveraged their employees to achieve stellar social media marketing results.

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