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Case Study: UCB Social Media Strategy

Eager to learn how UCB is doing in regards to social media marketing? Ambassify has created a report covering the unique aspect points and improvements for UCB.

Continue reading to find out!

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UCB is a global biopharmaceutical company with a strong presence in multiple countries, including the United States, Europe, and Asia. Headquartered in Brussels, Belgium, UCB is dedicated to improving the lives of patients suffering from severe diseases in the fields of immunology and neurology.

Before: The Challenges of Social Media Marketing

When it comes to social media marketing, UCB has been successful in various aspects. Firstly, the company effectively utilizes social media platforms to raise awareness and educate the public about the diseases they address. By sharing informative content, such as blog articles and videos, UCB engages with its target audience and provides valuable insights into the conditions they focus on.

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After: UCB's Successful Social Media Strategy

Additionally, UCB actively engages with their audience on social media, responding to comments and inquiries promptly. This level of interaction helps to build trust and establishes a sense of community among their followers. UCB also leverages influencer collaborations, partnering with experts in the medical field to endorse their products and communicate their message effectively.


While UCB's social media marketing strategy is commendable, there are areas where improvement can be made. Firstly, the company could consider diversifying its content formats to keep its audience engaged. Incorporating more visual elements, such as infographics or animations, could help simplify complex medical information and make it more appealing and shareable.

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How KBC increases social media engagement

Learn how KBC - one of Belgium’s biggest banks - leveraged their employees to achieve stellar social media marketing results.

Learn how you can improve your social media marketing

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