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Case Study: Ubisoft Entertainment Social Media Strategy

Eager to learn how Ubisoft Entertainment is doing in regards to social media marketing? Ambassify has created a report covering the unique aspect points and improvements for Ubisoft Entertainment.

Continue reading to find out!

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Ubisoft Entertainment, a renowned video game company, is recognized globally for its captivating and immersive gaming experiences. Headquartered in France, Ubisoft has expanded its presence across multiple countries including Canada, China, India, and Romania. With a diverse range of clients spanning avid gamers, casual players, and industry professionals, Ubisoft aims to engage fans and build a strong community through its social media marketing strategy.

Before: The Challenges of Social Media Marketing

Ubisoft demonstrates a number of commendable practices in its social media efforts. Firstly, the company actively interacts with its audience by responding to comments and messages, fostering a sense of connection and demonstrating their commitment to customer satisfaction. Moreover, Ubisoft leverages its social media platforms to provide exclusive content, such as behind-the-scenes footage and sneak peeks of upcoming games. This creates anticipation and excitement among fans, enhancing the overall gaming experience. Additionally, Ubisoft collaborates with influencers and content creators to amplify its reach and generate buzz around new releases.

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After: Ubisoft Entertainment's Successful Social Media Strategy

However, there are areas where Ubisoft can further enhance its social media marketing strategy. Firstly, the company could benefit from diversifying its content formats to cater to different preferences. While they excel in video content, incorporating more interactive elements such as polls or quizzes could encourage greater engagement among their followers. Secondly, Ubisoft could explore utilizing user-generated content to showcase the creativity and enthusiasm of their fan base, thereby fostering a stronger sense of community. Lastly, improving the frequency and consistency of their posts could help maintain a steady flow of information and keep followers engaged throughout the year, even when major game releases are not imminent.


In summary, Ubisoft Entertainment employs an engaging and interactive social media marketing strategy to connect with its global audience. Through active communication, exclusive content, and collaborations, the company successfully cultivates a passionate community of gamers. While there are areas for improvement, such as diversifying content formats and incorporating user-generated content, Ubisoft continues to demonstrate its dedication to providing immersive gaming experiences and connecting with fans through social media.

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How KBC increases social media engagement

Learn how KBC - one of Belgium’s biggest banks - leveraged their employees to achieve stellar social media marketing results.

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