Case Study: Timken Social Media Strategy
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Furthermore, Timken actively engages with their followers by responding to comments, acknowledging feedback, and participating in relevant industry discussions. This level of customer interaction helps build trust and fosters a sense of community among their online audience. It also allows Timken to gather valuable insights and feedback that can be used to enhance their products and services.
Learn how KBC - one of Belgium’s biggest banks - leveraged their employees to achieve stellar social media marketing results.