📣 Join in our panel discussion on "How to make an innovative impact: scaling advocacy in B2B". May 14 @ 11:00 CEST  👉 REGISTER HERE

Case Study: The Travelers Companies Social Media Strategy

Eager to learn how The Travelers Companies is doing in regards to social media marketing? Ambassify has created a report covering the unique aspect points and improvements for The Travelers Companies.

Continue reading to find out!

People looking into reports
Employee explaining chart for board

Introduction

The Travelers Companies is a leading insurance company with a global presence, providing coverage in various countries including the United States, Canada, and the United Kingdom. Headquartered in New York City, it serves a wide range of clients including individuals, businesses, and organizations.

Before: The Challenges of Social Media Marketing

When it comes to social media marketing, The Travelers Companies excels in several areas. Firstly, their engagement with customers on platforms such as Facebook, Twitter, and Instagram is commendable. They promptly respond to inquiries, address concerns, and provide useful information, showcasing their commitment to customer satisfaction.

Increase reach by sharing on social media
Ideas about KPIs and OKRs for employee advocacy

After: The Travelers Companies's Successful Social Media Strategy

Secondly, The Travelers Companies effectively utilizes visual content to capture the attention of their audience. Through visually appealing images and videos, they showcase their insurance products and services, making their social media posts more engaging and shareable.

Conclusion

Furthermore, the company leverages user-generated content to create a sense of community. By encouraging customers to share their experiences and stories, The Travelers Companies builds trust and establishes a stronger connection with their audience. This approach fosters brand loyalty and generates positive word-of-mouth.

Person like a company on social media
Cover of the KBC book download
How KBC increases social media engagement

Learn how KBC - one of Belgium’s biggest banks - leveraged their employees to achieve stellar social media marketing results.

Learn how you can improve your social media marketing

Discover how your employees are the hidden gem you need to fully unlock your social media marketing. Fill in the form below to see how Ambassify will drastically improve your social media marketing. Are you ready?

Ambassify Product demo video