Case Study: The Hackett Group Social Media Strategy

Eager to learn how The Hackett Group is doing in regards to social media marketing? Ambassify has created a report covering the unique aspect points and improvements for The Hackett Group.

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The Hackett Group is a global strategic business advisory firm that provides services in the areas of benchmarking, best practices research, and performance improvement. With headquarters in Miami, Florida, the company operates across several countries, including the United States, United Kingdom, Germany, France, and Australia. The Hackett Group primarily caters to clients from various industries, such as technology, manufacturing, finance, and healthcare.

Before: The Challenges of Social Media Marketing

On social media, The Hackett Group leverages its expertise to deliver valuable content and engage its target audience effectively. One of the commendable aspects of their social media marketing strategy is their consistent and timely posting. They regularly share industry insights, research reports, and thought leadership articles, keeping their followers informed about the latest trends and best practices. By consistently providing helpful and relevant content, The Hackett Group has managed to establish itself as an authoritative source of information in its field.

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After: The Hackett Group's Successful Social Media Strategy

Another strength of The Hackett Group's social media strategy is their active engagement with their audience. They promptly respond to comments, queries, and messages, fostering a sense of trust and building strong relationships with their clients and followers. Their willingness to engage in meaningful conversations showcases their commitment to delivering exceptional customer service and creating a community of like-minded individuals.


However, there are still areas where The Hackett Group can improve its social media marketing strategy. Firstly, they could diversify their content formats to cater to different preferences. While their articles and reports are valuable, incorporating more visual content like infographics, videos, or live streams can enhance their overall engagement. This would allow them to attract a broader audience and capture attention in a fast-paced social media environment.

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How KBC increases social media engagement

Learn how KBC - one of Belgium’s biggest banks - leveraged their employees to achieve stellar social media marketing results.

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