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Case Study: TFS Financial Social Media Strategy

Eager to learn how TFS Financial is doing in regards to social media marketing? Ambassify has created a report covering the unique aspect points and improvements for TFS Financial.

Continue reading to find out!



TFS Financial is a financial institution that primarily operates in the United States, with its headquarters in Cleveland, Ohio. The company caters to a wide range of clients, including individuals, families, and small businesses, offering various banking and financial services.

Before: The Challenges of Social Media Marketing

When it comes to social media marketing, TFS Financial has implemented several effective strategies. Firstly, they have a strong presence on popular platforms such as Facebook, Twitter, and LinkedIn, allowing them to connect with a diverse audience. Through engaging content and regular updates, they strive to build a sense of community and establish themselves as a trusted financial resource.


After: TFS Financial's Successful Social Media Strategy

Secondly, TFS Financial actively interacts with their followers by responding to comments and inquiries in a timely manner. This personalized approach helps to foster meaningful relationships with their customers and demonstrates a commitment to customer satisfaction.


Furthermore, the company utilizes social media to showcase their expertise and provide educational content. They share informative articles, videos, and infographics related to personal finance, mortgage options, and investment strategies. By offering valuable insights, TFS Financial positions themselves as a reliable source of financial knowledge and guidance.

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How KBC increases internal engagement

Learn how KBC - one of Belgium’s biggest banks - leveraged their employees to achieve stellar social media marketing results.

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