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Case Study: T’way Air Social Media Strategy

Eager to learn how T’way Air is doing in regards to social media marketing? Ambassify has created a report covering the unique aspect points and improvements for T’way Air.

Continue reading to find out!

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T’way Air is an airline company based in South Korea that operates primarily in the East Asian region. With its headquarters located in Seoul, T’way Air caters to a wide range of clients, including both leisure and business travelers.

Before: The Challenges of Social Media Marketing

On social media platforms, T’way Air has successfully implemented several strategies to engage with its audience and establish a strong online presence. Firstly, the company consistently shares visually appealing and high-quality content, such as stunning travel photos and videos, to capture the attention of its followers.

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After: T’way Air's Successful Social Media Strategy

Moreover, T’way Air actively interacts with its audience by responding to comments, messages, and inquiries promptly. This not only helps in building a rapport with customers but also enhances customer satisfaction and loyalty. The company also runs various contests and giveaways on social media, providing an opportunity for its followers to win exciting prizes, thereby fostering engagement and increasing brand awareness.


In terms of improvement, T’way Air could enhance its social media marketing strategy by leveraging the power of user-generated content. Encouraging customers to share their travel experiences and tag the airline in their posts could not only generate authentic content but also increase the visibility of T’way Air in social media feeds.

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How KBC increases social media engagement

Learn how KBC - one of Belgium’s biggest banks - leveraged their employees to achieve stellar social media marketing results.

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