Case Study: Steel Dynamics Social Media Strategy
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Furthermore, Steel Dynamics actively encourages user engagement and interaction on their social media channels. They prompt their audience to like, comment, and share their content, fostering a sense of community and creating opportunities for conversation. By promptly responding to comments and messages, they demonstrate their commitment to customer service, ensuring a positive customer experience.
Learn how KBC - one of Belgium’s biggest banks - leveraged their employees to achieve stellar social media marketing results.