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Case Study: Steel Connect Social Media Strategy

Eager to learn how Steel Connect is doing in regards to social media marketing? Ambassify has created a report covering the unique aspect points and improvements for Steel Connect.

Continue reading to find out!

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Steel Connect is a global provider of supply chain management and direct-to-consumer fulfillment solutions. With headquarters in the United States, the company operates in key countries around the world, including Canada, the United Kingdom, and China. Steel Connect primarily caters to clients in the retail, technology, and consumer goods industries, helping them streamline their supply chains and improve customer satisfaction.

Before: The Challenges of Social Media Marketing

On social media, Steel Connect has effectively implemented a number of strategies to engage with their audience and promote their services. Firstly, they consistently produce high-quality content that is both informative and visually appealing. Their posts often highlight industry insights, best practices, and success stories, providing valuable information to their followers. Additionally, Steel Connect actively interacts with their audience by promptly responding to comments, messages, and inquiries. This level of engagement fosters trust and establishes a strong online presence.

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After: Steel Connect's Successful Social Media Strategy

Furthermore, Steel Connect leverages social media platforms to showcase their capabilities and expertise. They regularly share updates about new technologies, innovations, and improvements in their supply chain solutions. By keeping their audience informed, they position themselves as thought leaders in the industry. Through visually captivating images and videos, they effectively convey their value proposition and build brand awareness.


While Steel Connect has been successful in their social media marketing efforts, there are areas that could be improved. Firstly, they could enhance their targeting and segmentation strategies. By effectively understanding their audience's preferences, demographics, and pain points, they can tailor their content to be more relevant and engaging. Additionally, Steel Connect could explore collaboration opportunities with influencers or industry experts who can endorse their services and widen their reach.

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How KBC increases social media engagement

Learn how KBC - one of Belgium’s biggest banks - leveraged their employees to achieve stellar social media marketing results.

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