Case Study: State Bank of India Social Media Strategy
Eager to learn how State Bank of India is doing in regards to social media marketing? Ambassify has created a report covering the unique aspect points and improvements for State Bank of India.
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One noteworthy aspect of SBI's social media strategy is the provision of quick customer support and assistance. SBI actively responds to customer queries and complaints on social media platforms, ensuring a swift resolution to their issues. This personalized approach has helped the bank build a strong reputation for customer service and has resulted in increased customer loyalty.