Case Study: St. Jude Medical Social Media Strategy

Eager to learn how St. Jude Medical is doing in regards to social media marketing? Ambassify has created a report covering the unique aspect points and improvements for St. Jude Medical.

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St. Jude Medical is a medical device company that specializes in developing and manufacturing innovative solutions for cardiac and neurological treatment. Headquartered in St. Paul, Minnesota, USA, the company operates globally, serving clients in over 100 countries.

Before: The Challenges of Social Media Marketing

On social media, St. Jude Medical has successfully utilized various platforms to engage and educate its audience. One notable aspect of their strategy is their commitment to sharing valuable content related to cardiac and neurological health. By providing informative articles, videos, and infographics, they not only promote their own products but also aim to raise awareness and understanding among their target audience.

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After: St. Jude Medical's Successful Social Media Strategy

Additionally, St. Jude Medical actively interacts with its followers on social media. They promptly respond to inquiries, provide support, and even share success stories from patients who have benefited from their products. By fostering this sense of community and engagement, they enhance their credibility and build trust with their audience.


Despite their successes, there are areas where St. Jude Medical could further improve their social media marketing strategy. Firstly, they could explore more interactive content formats such as live videos, webinars, or Q&A sessions to create a more dynamic and immersive experience for their audience. This would enable them to not only disseminate information but also directly address customer concerns and questions.

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How KBC increases social media engagement

Learn how KBC - one of Belgium’s biggest banks - leveraged their employees to achieve stellar social media marketing results.

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