📣 Learn how to measure the real impact of employee advocacy on LinkedIn and beyond. Join our webinar on May 30 @ 11:30 CEST  👉 REGISTER HERE

Case Study: Sprinklr Social Media Strategy

Eager to learn how Sprinklr is doing in regards to social media marketing? Ambassify has created a report covering the unique aspect points and improvements for Sprinklr.

Continue reading to find out!

People looking into reports
Employee explaining chart for board


Sprinklr is a globally recognized social media management and customer experience software company. Headquartered in New York City, Sprinklr has a strong global presence with offices in major countries such as the United States, United Kingdom, India, and Singapore. The company primarily caters to large enterprises and organizations seeking to enhance their social media marketing efforts and improve overall customer experience.

Before: The Challenges of Social Media Marketing

When it comes to social media marketing, Sprinklr excels in several areas. Firstly, their platform offers comprehensive tools and features for managing and analyzing social media content across various platforms. This enables businesses to streamline their social media presence and effectively engage with their target audience. Additionally, Sprinklr takes a data-driven approach to social media marketing, providing valuable insights and analytics to help companies make informed decisions and optimize their strategies. By leveraging advanced technologies like artificial intelligence and machine learning, Sprinklr enables businesses to deliver personalized and relevant content to their customers.

Increase reach by sharing on social media
Ideas about KPIs and OKRs for employee advocacy

After: Sprinklr's Successful Social Media Strategy

However, there are certain areas where Sprinklr can further improve their social media marketing strategy. One aspect is the need for more proactive content creation and curation. While Sprinklr offers tools for managing and scheduling social media posts, they could benefit from actively sharing industry insights, best practices, and success stories to engage their audience and establish themselves as thought leaders in the field. Additionally, incorporating user-generated content and influencer marketing can further enhance the authenticity and reach of their social media campaigns.


In summary, Sprinklr is a leading social media management software company with a strong global presence, serving large enterprises across various industries. They excel in providing comprehensive tools and analytics to enhance social media marketing efforts and improve customer experience. With a focus on proactive content creation and leveraging user-generated content and influencers, Sprinklr can further strengthen their social media marketing strategy and continue to deliver exceptional value to their clients.

Person like a company on social media
Cover of the KBC book download
How KBC increases social media engagement

Learn how KBC - one of Belgium’s biggest banks - leveraged their employees to achieve stellar social media marketing results.

Learn how you can improve your social media marketing

Discover how your employees are the hidden gem you need to fully unlock your social media marketing. Fill in the form below to see how Ambassify will drastically improve your social media marketing. Are you ready?

Ambassify Product demo video