Case Study: Shionogi Social Media Strategy
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Secondly, the company actively engages with its audience through social media. Shionogi responds to comments, messages, and inquiries promptly, ensuring that its followers feel heard and valued. By establishing a two-way communication channel, Shionogi builds stronger relationships and enhances customer satisfaction.
Learn how KBC - one of Belgium’s biggest banks - leveraged their employees to achieve stellar social media marketing results.