Case Study: Schnitzer Steel Social Media Strategy
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Introduction
Schnitzer Steel is a renowned company in the scrap metal recycling industry. With headquarters in the United States, Schnitzer Steel operates in multiple countries including the US, Canada, and Puerto Rico. The company primarily caters to industrial clients, construction companies, and individuals who require recycling services for their metal waste.
Before: The Challenges of Social Media Marketing
When it comes to social media marketing, Schnitzer Steel has taken several commendable initiatives. Firstly, they make effective use of platforms like Facebook, Twitter, and LinkedIn to connect with their audience. Through creative and engaging content, they showcase the importance of recycling and share updates on their sustainability efforts, which helps to build a positive brand image.
After: Schnitzer Steel's Successful Social Media Strategy
Schnitzer Steel also actively responds to customer inquiries and feedback on social media channels, demonstrating their commitment to excellent customer service. By promptly addressing concerns and providing helpful information, they enhance their trustworthiness and encourage customer loyalty.
Conclusion
Furthermore, Schnitzer Steel collaborates with influencers, bloggers, and industry experts to amplify their reach and promote their recycling services. By partnering with individuals who share their values and have a significant online presence, the company effectively reaches a broader audience and increases brand awareness.
Learn how KBC - one of Belgium’s biggest banks - leveraged their employees to achieve stellar social media marketing results.
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