Case Study: Richemont Social Media Strategy

Eager to learn how Richemont is doing in regards to social media marketing? Ambassify has created a report covering the unique aspect points and improvements for Richemont.

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Richemont is a globally renowned luxury goods conglomerate with headquarters in Geneva, Switzerland. The company operates in various countries, including Switzerland, France, Italy, Germany, the United Kingdom, and the United States. Richemont caters to high-end clients seeking exceptional quality and craftsmanship in luxury watches, jewelry, and accessories.

Before: The Challenges of Social Media Marketing

When it comes to social media marketing, Richemont has implemented several commendable strategies. Firstly, the company maintains an active presence on various platforms such as Facebook, Instagram, and Twitter. By curating visually appealing content and engaging with their audience, Richemont effectively showcases their prestigious brands to followers around the world. Exploiting the power of social media influencers, Richemont collaborates with well-known personalities to endorse their products, further enhancing their reach and credibility.

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After: Richemont's Successful Social Media Strategy

Furthermore, Richemont actively engages with their audience through interactive campaigns and contests. By encouraging user-generated content and providing incentives, they foster a sense of community and brand loyalty among their customers. Through sharing behind-the-scenes footage and stories, Richemont creates an intimate bond with their followers, giving them a glimpse into the exclusive and glamorous world of luxury.


In terms of improvement, Richemont should focus on expanding their presence on emerging platforms such as TikTok and Snapchat. These platforms attract younger audiences who are important for future brand growth. Additionally, while Richemont successfully showcases their products, they could take a step further by incorporating educational content. By sharing information on the craftsmanship, history, and significance of their luxury goods, they can engage their audience on a deeper level and foster a greater appreciation for their brands.

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How KBC increases social media engagement

Learn how KBC - one of Belgium’s biggest banks - leveraged their employees to achieve stellar social media marketing results.

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