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Case Study: Pier 1 Imports Social Media Strategy

Eager to learn how Pier 1 Imports is doing in regards to social media marketing? Ambassify has created a report covering the unique aspect points and improvements for Pier 1 Imports.

Continue reading to find out!



Pier 1 Imports is a well-known home furnishing and decor retail company based in the United States. With its headquarters in Fort Worth, Texas, the company operates in various countries such as the United States, Canada, and Mexico. Pier 1 Imports primarily caters to customers who are looking for unique and stylish furniture, accessories, and home decor items.

Before: The Challenges of Social Media Marketing

In terms of social media marketing, Pier 1 Imports has employed several effective strategies. Firstly, the company maintains an active presence on popular platforms like Facebook, Instagram, Twitter, and Pinterest. This allows them to reach a wide audience and engage with their customers in a visually appealing manner. They regularly post high-quality images of their products, showcasing different design ideas and styles, which helps inspire and attract potential buyers.


After: Pier 1 Imports's Successful Social Media Strategy

Additionally, Pier 1 Imports frequently runs social media campaigns and contests to increase customer engagement and brand awareness. By offering incentives such as discounts or giveaways, they encourage users to participate and share their content, thereby increasing their reach and creating a sense of community around their brand.


Furthermore, the company actively responds to customer queries and feedback on social media platforms. Their prompt and helpful responses demonstrate their commitment to customer satisfaction and strengthens customer relationships.

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