Case Study: PFSweb Social Media Strategy

Eager to learn how PFSweb is doing in regards to social media marketing? Ambassify has created a report covering the unique aspect points and improvements for PFSweb.

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PFSweb is a global e-commerce solutions provider headquartered in Allen, Texas. With a presence in various countries, including the United States, Canada, and the United Kingdom, PFSweb caters to a wide range of clients, including both B2B and B2C businesses.

Before: The Challenges of Social Media Marketing

On social media, PFSweb employs a well-rounded strategy that effectively engages and connects with its target audience. Firstly, the company utilizes multiple platforms such as Facebook, Twitter, LinkedIn, and Instagram to establish a strong online presence. This enables PFSweb to reach a diverse set of users and engage with them through a variety of content types.

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After: PFSweb's Successful Social Media Strategy

Furthermore, PFSweb ensures consistent and valuable content for its followers. The company regularly shares industry insights, e-commerce trends, and informative articles to educate and inform its audience. By providing valuable content, PFSweb positions itself as an industry thought leader, building trust and credibility among its followers.


PFSweb also excels at leveraging user-generated content and customer testimonials. By encouraging customers to share their experiences or post about their purchases, PFSweb creates a sense of community and authenticity around its brand. This strategy not only helps in strengthening customer relationships but also provides social proof to potential customers.

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How KBC increases social media engagement

Learn how KBC - one of Belgium’s biggest banks - leveraged their employees to achieve stellar social media marketing results.

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