Case Study: Pegasus Airlines Social Media Strategy

Eager to learn how Pegasus Airlines is doing in regards to social media marketing? Ambassify has created a report covering the unique aspect points and improvements for Pegasus Airlines.

Continue reading to find out!

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Pegasus Airlines is a leading low-cost carrier based in Turkey, with its headquarters located in Istanbul. It primarily operates flights within Turkey, as well as to various destinations across Europe, the Middle East, and Asia. Catering to a diverse clientele, Pegasus Airlines offers affordable and convenient travel options for both leisure and business travelers.

Before: The Challenges of Social Media Marketing

On social media, Pegasus Airlines has been successful in implementing several effective strategies to engage with its audience and promote its services. Firstly, the company maintains an active presence on popular platforms such as Facebook, Twitter, Instagram, and LinkedIn. This multi-channel approach allows Pegasus Airlines to reach a wider audience and interact with customers in different ways.

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After: Pegasus Airlines's Successful Social Media Strategy

One of the highlights of Pegasus Airlines' social media marketing strategy is its focus on customer engagement. The company regularly interacts with its followers by responding to inquiries, comments, and complaints in a prompt and helpful manner. This not only enhances the overall customer experience but also showcases the airline's commitment to addressing customer concerns.


Another positive aspect of Pegasus Airlines' social media strategy is its emphasis on visual content. The airline frequently shares eye-catching images and videos, showcasing stunning destinations, onboard amenities, and travel experiences. By leveraging visual content, Pegasus Airlines effectively engages its audience and inspires them to consider booking flights with the airline.

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How KBC increases social media engagement

Learn how KBC - one of Belgium’s biggest banks - leveraged their employees to achieve stellar social media marketing results.

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