Case Study: PCCW Social Media Strategy
Eager to learn how PCCW is doing in regards to social media marketing? Ambassify has created a report covering the unique aspect points and improvements for PCCW.
Continue reading to find out!
While PCCW's social media marketing strategy showcases several strengths, there are areas with room for improvement. Firstly, the company could enhance its social listening capabilities by actively monitoring and responding to customer feedback and queries in a timely manner. By promptly addressing customer concerns, PCCW can improve its reputation and build a positive online presence.
Learn how KBC - one of Belgium’s biggest banks - leveraged their employees to achieve stellar social media marketing results.