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Case Study: Pacific Basin Shipping Social Media Strategy

Eager to learn how Pacific Basin Shipping is doing in regards to social media marketing? Ambassify has created a report covering the unique aspect points and improvements for Pacific Basin Shipping.

Continue reading to find out!

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Pacific Basin Shipping is a leading dry bulk shipping company, headquartered in Hong Kong. With a global presence, the company operates in multiple countries across Asia-Pacific, including China, Japan, South Korea, and Australia. Pacific Basin Shipping primarily caters to clients in various industries, such as mining, agriculture, and energy, by providing efficient and reliable transportation solutions.

Before: The Challenges of Social Media Marketing

On social media, Pacific Basin Shipping has successfully established a strong presence and engaged with its audience effectively. The company utilizes platforms like Facebook, Twitter, and LinkedIn to connect with industry professionals, customers, and stakeholders. By sharing relevant industry news, updates about their operations, and insights into the shipping industry, Pacific Basin Shipping provides valuable information to its followers. The company's social media pages serve as a platform for interaction, where users can ask questions, leave comments, and share their experiences with the company.

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After: Pacific Basin Shipping's Successful Social Media Strategy

Furthermore, Pacific Basin Shipping actively promotes sustainability initiatives on social media. By highlighting their commitment to environmentally friendly practices, such as investing in fuel-efficient vessels and reducing emissions, the company showcases its dedication towards protecting the environment. This approach not only resonates with environmentally conscious clients but also enhances the company's brand image as a responsible and forward-thinking organization.


While Pacific Basin Shipping has been successful in utilizing social media for engagement and brand building, there are areas where the company can further improve its strategy. Firstly, the company could enhance its visual content by sharing more photos and videos showcasing their fleet, onboard operations, and the people behind the scenes. Visual content tends to attract more attention and increase engagement on social media platforms. Secondly, Pacific Basin Shipping could explore the potential of emerging platforms such as Instagram and TikTok to reach a wider audience, especially the younger demographic that is more active on these platforms.

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How KBC increases social media engagement

Learn how KBC - one of Belgium’s biggest banks - leveraged their employees to achieve stellar social media marketing results.

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