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Case Study: Nordea Social Media Strategy

Eager to learn how Nordea is doing in regards to social media marketing? Ambassify has created a report covering the unique aspect points and improvements for Nordea.

Continue reading to find out!

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Nordea is a leading Nordic financial services group that operates primarily in Denmark, Finland, Norway, and Sweden. With its headquarters in Stockholm, Sweden, the company aims to provide banking services and solutions to both individuals and businesses. Nordea's diverse client base includes individuals seeking personal banking services, as well as corporate clients requiring financial solutions and investment advice.

Before: The Challenges of Social Media Marketing

In terms of social media marketing, Nordea has successfully implemented several strategies to engage its audience and create brand awareness. The company actively maintains a presence on various social media platforms such as Facebook, Twitter, LinkedIn, and Instagram. Through these channels, Nordea shares informative content, relevant news, and updates about its services and products. This approach helps to establish Nordea as a trusted and reliable financial institution, building confidence among its existing and potential clients.

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After: Nordea's Successful Social Media Strategy

Moreover, Nordea effectively utilizes social media as a platform for customer engagement and support. The company promptly responds to customer queries and concerns, fostering a sense of responsiveness and accessibility. By providing personalized assistance and guidance on social media, Nordea enhances customer experience and demonstrates its commitment to customer satisfaction.


However, there are areas where Nordea's social media marketing strategy could be improved. Firstly, the company should focus on producing more interactive and engaging content. Utilizing visual elements such as videos, infographics, and interactive posts can capture the attention of the audience and encourage them to share and engage with the content, ultimately increasing brand visibility.

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How KBC increases social media engagement

Learn how KBC - one of Belgium’s biggest banks - leveraged their employees to achieve stellar social media marketing results.

Learn how you can improve your social media marketing

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