Case Study: Mr D.I.Y. Group Social Media Strategy

Eager to learn how Mr D.I.Y. Group is doing in regards to social media marketing? Ambassify has created a report covering the unique aspect points and improvements for Mr D.I.Y. Group.

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Mr D.I.Y. Group is a multinational retail company that specializes in home improvement products, household items, and various other consumer goods. With its headquarters in Malaysia, the company has a strong presence not only in its home country but also in other Southeast Asian countries like Thailand, Indonesia, and Singapore. Mr D.I.Y. Group primarily caters to budget-conscious customers who seek affordable and quality products for their everyday needs.

Before: The Challenges of Social Media Marketing

When it comes to social media marketing, Mr D.I.Y. Group has managed to make a significant impact. They have successfully utilized various social media platforms to engage with their customers and build a loyal community. One of the notable aspects of their social media strategy is their consistent and regular content updates. They provide interesting and informative posts that are relevant to their target audience's interests and needs. By regularly sharing valuable content, they have managed to establish themselves as a reliable source of information for home improvement and household tips.

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After: Mr D.I.Y. Group's Successful Social Media Strategy

Another commendable aspect of Mr D.I.Y. Group's social media marketing is their customer engagement. They actively respond to customer queries, comments, and feedback across their social media platforms. This active interaction with their audience helps to foster a strong sense of customer loyalty and trust. Through prompt responses, they address customer concerns effectively and maintain a positive brand image.


Despite their successful social media presence, there are a few areas where Mr D.I.Y. Group can improve their social media marketing strategy. Firstly, they could consider diversifying their content formats beyond static images and text-based posts. Incorporating video content, tutorials, and engaging visual elements can help enhance user experience and provide more value to their followers. This multimedia approach can capture attention and increase the likelihood of social media users interacting with their content.

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How KBC increases social media engagement

Learn how KBC - one of Belgium’s biggest banks - leveraged their employees to achieve stellar social media marketing results.

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