Case Study: Maxis Berhad Social Media Strategy

Eager to learn how Maxis Berhad is doing in regards to social media marketing? Ambassify has created a report covering the unique aspect points and improvements for Maxis Berhad.

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Maxis Berhad is a leading telecommunications company based in Malaysia. With its headquarters in Kuala Lumpur, Maxis has established a strong presence not only in Malaysia but also in neighboring countries such as Indonesia and Sri Lanka. The company primarily caters to individual consumers, as well as small and medium-sized businesses.

Before: The Challenges of Social Media Marketing

In the realm of social media marketing, Maxis Berhad has shown commendable efforts. Firstly, the company has a strong presence across various social media platforms, including Facebook, Twitter, Instagram, and LinkedIn. This allows Maxis to reach a diverse audience and engage with them effectively.

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After: Maxis Berhad's Successful Social Media Strategy

Secondly, Maxis utilizes social media as a platform to provide valuable and relevant content to its audience. It consistently shares informative articles, videos, and infographics pertaining to telecommunications, digital trends, and new product launches. By doing so, Maxis positions itself as a thought leader and a helpful resource in the industry.


Additionally, Maxis Berhad actively interacts with its followers on social media. The company promptly responds to customer queries and concerns, providing timely assistance. This not only fosters a positive brand image but also builds trust and loyalty among its customer base.

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How KBC increases social media engagement

Learn how KBC - one of Belgium’s biggest banks - leveraged their employees to achieve stellar social media marketing results.

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