Case Study: Lexmark International Social Media Strategy

Eager to learn how Lexmark International is doing in regards to social media marketing? Ambassify has created a report covering the unique aspect points and improvements for Lexmark International.

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Lexmark International is a globally recognized technology company headquartered in Lexington, Kentucky, USA. With a strong presence in over 170 countries, Lexmark primarily focuses on providing innovative printing and imaging solutions to a diverse range of clients, including businesses of all sizes, government institutions, and individual consumers.

Before: The Challenges of Social Media Marketing

When it comes to social media marketing, Lexmark has successfully leveraged various platforms to engage with its target audience and establish a strong brand presence. One notable aspect of their strategy is their emphasis on creating compelling content. Through informative blog posts, videos, and visually appealing graphics, Lexmark has been able to effectively communicate the value and benefits of its products and services to potential customers.

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After: Lexmark International's Successful Social Media Strategy

Additionally, Lexmark actively interacts with its followers on social media by promptly responding to inquiries, comments, and feedback. This level of engagement fosters a sense of trust and reliability, helping to build lasting relationships with customers. Moreover, Lexmark utilizes social media channels for sharing success stories, case studies, and testimonials, which not only highlight the company's achievements but also provide potential clients with real-world examples of Lexmark's solutions in action.


While Lexmark has achieved commendable success in its social media marketing efforts, there are certain areas that could benefit from improvement. Firstly, the company could explore more diverse content formats, such as live videos, podcasts, or infographics, to cater to the preferences of different audience segments. This would enhance the overall user experience and further increase engagement.

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How KBC increases social media engagement

Learn how KBC - one of Belgium’s biggest banks - leveraged their employees to achieve stellar social media marketing results.

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