Case Study: Level 3 Communications Social Media Strategy

Eager to learn how Level 3 Communications is doing in regards to social media marketing? Ambassify has created a report covering the unique aspect points and improvements for Level 3 Communications.

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Level 3 Communications is a global telecommunications company headquartered in the United States. With a presence in over 60 countries, Level 3 provides a range of services including internet, voice, and managed network solutions to enterprise, content, government, and wholesale customers.

Before: The Challenges of Social Media Marketing

On social media, Level 3 Communications has established a strong presence, effectively engaging with its target audience. The company leverages various platforms such as Twitter, LinkedIn, and YouTube to share industry news, updates on products and services, and thought leadership content. Level 3 actively interacts with its followers, promptly responding to inquiries and providing timely customer support. This approach not only strengthens customer relationships but also showcases the company's expertise and commitment to client satisfaction.

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After: Level 3 Communications's Successful Social Media Strategy

Another positive aspect of Level 3 Communications' social media strategy is its focus on visual content. The company effectively utilizes video content on platforms like YouTube, creating informative and engaging videos that highlight their solutions and services. By incorporating visuals, Level 3 communicates complex information in a visually appealing and easily digestible manner, capturing the attention of their target audience.


While Level 3 Communications has a strong social media presence, there are areas for improvement in their strategy. One aspect to consider is the frequency of posts. Although the company is active on social media, increasing the frequency of posts could help maintain engagement and keep followers informed on a more regular basis. Additionally, expanding their presence on other platforms like Facebook and Instagram could help reach a wider audience and tap into new market segments.

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How KBC increases social media engagement

Learn how KBC - one of Belgium’s biggest banks - leveraged their employees to achieve stellar social media marketing results.

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