Case Study: Leggett & Platt Social Media Strategy
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Introduction
Leggett & Platt, headquartered in Carthage, Missouri, is a diversified manufacturer that designs and produces a wide range of products for homes, offices, and vehicles. With operations in more than 50 countries, the company addresses clients from various industries, including furniture, bedding, automotive, and aerospace.
Before: The Challenges of Social Media Marketing
On social media, Leggett & Platt has successfully implemented a well-rounded marketing strategy that effectively engages its target audience. Here are some notable aspects of their approach:
After: Leggett & Platt's Successful Social Media Strategy
Firstly, Leggett & Platt consistently shares valuable content related to their products and industries. Their social media posts often include informative articles, tips, and trends, providing useful insights for their clients. By offering relevant and engaging content, the company positions itself as a thought leader in their respective fields.
Conclusion
Secondly, the company actively interacts with their audience through social media. Leggett & Platt regularly responds to comments and messages, demonstrating their commitment to customer satisfaction. Their prompt and friendly approach enhances the overall customer experience and fosters a sense of trust and loyalty.
Learn how KBC - one of Belgium’s biggest banks - leveraged their employees to achieve stellar social media marketing results.
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