Case Study: LabCorp Social Media Strategy
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2. Patient Support: LabCorp recognizes the importance of addressing patient concerns and providing support. Through its social media channels, LabCorp offers guidance on test preparations, explains how to interpret lab results, and provides helpful resources to promote patient well-being. This patient-centric approach enhances the overall customer experience and fosters loyalty.
Learn how KBC - one of Belgium’s biggest banks - leveraged their employees to achieve stellar social media marketing results.