Case Study: Kuala Lumpur Kepong Social Media Strategy

Eager to learn how Kuala Lumpur Kepong is doing in regards to social media marketing? Ambassify has created a report covering the unique aspect points and improvements for Kuala Lumpur Kepong.

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Kuala Lumpur Kepong (KLK) is a multinational company primarily based in Malaysia, with operations spanning across other countries such as Indonesia, Europe, and West Africa. The company is primarily engaged in the production and marketing of agricultural products, including palm oil, rubber, and cocoa. With a diverse range of clients, including manufacturers, retailers, and consumers, KLK strives to cater to the varying needs of its customers.

Before: The Challenges of Social Media Marketing

KLK has adopted an effective social media marketing strategy, utilizing various platforms to engage with its target audience. One notable aspect of their approach is the creation of informative and visually appealing content. Through engaging visuals, such as high-quality images and videos, they effectively showcase their products, highlighting their quality and sustainability. This approach not only piques the interest of potential customers but also establishes KLK as a trusted and environmentally conscious brand.

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After: Kuala Lumpur Kepong's Successful Social Media Strategy

In addition to captivating visuals, KLK actively interacts with its audience by responding to queries and comments promptly. This level of engagement helps build trust and fosters a positive brand image. Moreover, they regularly update their social media accounts with relevant industry news, market trends, and product updates. By providing value-added content, KLK positions itself as a reliable source of information, catering to the needs and interests of its target audience.


While KLK's social media marketing strategy demonstrates several strengths, there are a few areas that could benefit from improvement. Firstly, KLK could leverage user-generated content to further enhance its online presence. Encouraging customers to share their experiences and reviews through contests or interactive campaigns can amplify brand reach and increase user engagement.

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How KBC increases social media engagement

Learn how KBC - one of Belgium’s biggest banks - leveraged their employees to achieve stellar social media marketing results.

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