Case Study: Kindred Healthcare Social Media Strategy

Eager to learn how Kindred Healthcare is doing in regards to social media marketing? Ambassify has created a report covering the unique aspect points and improvements for Kindred Healthcare.

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Kindred Healthcare is a leading healthcare company that provides a range of services to patients across the United States. With its headquarters in Louisville, Kentucky, Kindred Healthcare operates in over 40 states, making it one of the largest healthcare providers in the country. The company primarily addresses the needs of patients who require transitional care after a hospital stay or those who need long-term acute care.

Before: The Challenges of Social Media Marketing

Utilizing social media platforms, Kindred Healthcare effectively showcases its commitment to providing high-quality care to its patients. One of the notable aspects of their social media strategy is the promotion of patient stories and testimonials. By featuring these inspiring stories, the company fosters a sense of trust and credibility among its online audience. Additionally, Kindred Healthcare utilizes social media to educate and raise awareness about various healthcare topics, such as chronic conditions, post-acute care, and rehabilitation.

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After: Kindred Healthcare's Successful Social Media Strategy

Engagement is another key strength of Kindred Healthcare's social media presence. They actively respond to comments and messages from their followers, creating a personalized and interactive experience. This responsiveness helps build a strong sense of community and demonstrates the company's dedication to addressing individual concerns and inquiries.


While Kindred Healthcare excels in aspects of their social media marketing strategy, there are areas that could benefit from improvement. Firstly, the company could focus on diversifying their content to include a wider range of healthcare topics and services. By doing so, they can reach a broader audience and provide valuable information to individuals seeking different types of care.

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How KBC increases social media engagement

Learn how KBC - one of Belgium’s biggest banks - leveraged their employees to achieve stellar social media marketing results.

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