📣 Join in our panel discussion on "How to make an innovative impact: scaling advocacy in B2B". May 14 @ 11:00 CEST  👉 REGISTER HERE

Case Study: Jo Ann Stores Social Media Strategy

Eager to learn how Jo Ann Stores is doing in regards to social media marketing? Ambassify has created a report covering the unique aspect points and improvements for Jo Ann Stores.

Continue reading to find out!

People looking into reports
Employee explaining chart for board

Introduction

Jo-Ann Stores, Inc. is a leading specialty retailer in the United States, catering to customers who have a passion for crafting, sewing, and decorating. With its headquarters in Hudson, Ohio, Jo-Ann Stores operates primarily in the United States, serving a diverse range of clients who enjoy DIY projects, arts and crafts, and creative endeavors.

Before: The Challenges of Social Media Marketing

On social media, Jo-Ann Stores has adopted an effective strategy to engage and connect with its target audience. Here are some of the positive aspects of their approach:

Increase reach by sharing on social media
Ideas about KPIs and OKRs for employee advocacy

After: Jo Ann Stores's Successful Social Media Strategy

1. Engaging Content: Jo-Ann Stores creates engaging and visually appealing content across various social media platforms, including Facebook, Instagram, and Pinterest. They showcase inspirational crafting ideas, provide step-by-step tutorials, and share customer success stories, encouraging interaction and fostering a sense of community.

Conclusion

2. Customer Interaction: The company actively responds to customer queries, comments, and feedback on social media. They provide personalized assistance, share additional tips, and address concerns promptly, demonstrating a commitment to customer satisfaction and building strong relationships.

Person like a company on social media
Cover of the KBC book download
How KBC increases social media engagement

Learn how KBC - one of Belgium’s biggest banks - leveraged their employees to achieve stellar social media marketing results.

Learn how you can improve your social media marketing

Discover how your employees are the hidden gem you need to fully unlock your social media marketing. Fill in the form below to see how Ambassify will drastically improve your social media marketing. Are you ready?

Ambassify Product demo video