📣 Join in our panel discussion on "How to make an innovative impact: scaling advocacy in B2B". May 14 @ 11:00 CEST  👉 REGISTER HERE

Case Study: Intuit Social Media Strategy

Eager to learn how Intuit is doing in regards to social media marketing? Ambassify has created a report covering the unique aspect points and improvements for Intuit.

Continue reading to find out!

People looking into reports
Employee explaining chart for board

Introduction

Intuit is a globally recognized software company with headquarters in Mountain View, California. With a strong presence in over 20 countries, Intuit caters to a wide range of clients, including small businesses, self-employed individuals, and consumers.

Before: The Challenges of Social Media Marketing

On social media, Intuit has developed a robust marketing strategy that effectively engages with its target audience. Firstly, the company utilizes platforms like Facebook, Twitter, and Instagram to share valuable content, tips, and resources. By providing useful information, Intuit establishes itself as a trusted source of knowledge within its industry.

Increase reach by sharing on social media
Ideas about KPIs and OKRs for employee advocacy

After: Intuit's Successful Social Media Strategy

Secondly, Intuit actively encourages user-generated content through contests and promotions. This not only sparks engagement but also helps build a community of loyal customers who feel connected to the brand. Moreover, the company has a dedicated support team that promptly responds to customer inquiries and concerns on social media channels, ensuring a positive and personalized customer experience.

Conclusion

Despite its successful social media endeavors, Intuit's marketing strategy can benefit from a few improvements. Firstly, the company could explore the potential of emerging platforms like TikTok and Snapchat, which have a significant reach among younger demographics. By expanding its social media presence, Intuit can tap into new markets and engage with a wider audience.

Person like a company on social media
Cover of the KBC book download
How KBC increases social media engagement

Learn how KBC - one of Belgium’s biggest banks - leveraged their employees to achieve stellar social media marketing results.

Learn how you can improve your social media marketing

Discover how your employees are the hidden gem you need to fully unlock your social media marketing. Fill in the form below to see how Ambassify will drastically improve your social media marketing. Are you ready?

Ambassify Product demo video