Case Study: Inogen Social Media Strategy

Eager to learn how Inogen is doing in regards to social media marketing? Ambassify has created a report covering the unique aspect points and improvements for Inogen.

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Inogen is a global medical technology company specializing in developing innovative solutions for respiratory diseases. Headquartered in Goleta, California, Inogen operates in countries across North America, Europe, and Asia, catering to clients who require portable oxygen concentrators to improve their quality of life. With a mission to enhance patient freedom and independence, Inogen has embraced social media platforms to connect and engage with its target audience effectively.

Before: The Challenges of Social Media Marketing

On social media, Inogen has successfully employed several strategies to create a positive impact and build brand loyalty. Firstly, the company consistently shares valuable content that educates and informs its followers about respiratory health, highlighting the importance of its products in managing these conditions. This approach not only positions Inogen as an industry thought leader but also provides value to its audience.

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After: Inogen's Successful Social Media Strategy

Secondly, Inogen actively engages with its followers by responding to comments, messages, and inquiries promptly. This personalized approach fosters a sense of trust and reliability, making customers feel heard and valued. By establishing a strong presence on social media, Inogen has successfully developed a community where individuals can connect and share their experiences, further promoting the brand and its products.


Despite the success of Inogen's social media marketing efforts, there are areas where improvement can be made. One potential improvement point is diversifying the content format. While Inogen consistently shares informative posts, incorporating videos, infographics, and user-generated content could enhance engagement and appeal to a broader audience. Additionally, incorporating interactive elements such as polls or contests could further encourage participation and increase user-generated content.

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How KBC increases social media engagement

Learn how KBC - one of Belgium’s biggest banks - leveraged their employees to achieve stellar social media marketing results.

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