Case Study: Indian Hotels Company Social Media Strategy

Eager to learn how Indian Hotels Company is doing in regards to social media marketing? Ambassify has created a report covering the unique aspect points and improvements for Indian Hotels Company.

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Indian Hotels Company Limited (IHCL) is a renowned hospitality company with a rich legacy of over a hundred years. Headquartered in Mumbai, India, IHCL operates across multiple countries including India, the United States, the United Kingdom, the Middle East, and Africa. It caters to a diverse range of clients, including business travelers, tourists, and luxury seekers.

Before: The Challenges of Social Media Marketing

IHCL has been successful in leveraging the power of social media platforms to reach and engage with its target audience. They have implemented various effective strategies that have helped strengthen their brand presence and connect with their customers on a more personal level.

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After: Indian Hotels Company's Successful Social Media Strategy

One of the key strengths of IHCL's social media marketing strategy is their emphasis on storytelling. They utilize platforms like Facebook, Twitter, and Instagram to showcase the unique experiences and cultural heritage offered by their properties. By sharing captivating visuals and narratives, IHCL effectively captures the attention of their audience and creates a desire to experience their hospitality.


Additionally, IHCL actively encourages user-generated content by running contests and campaigns that encourage guests to share their experiences using specific hashtags. This not only helps them generate organic content but also fosters a sense of community and loyalty among their guests.

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How KBC increases social media engagement

Learn how KBC - one of Belgium’s biggest banks - leveraged their employees to achieve stellar social media marketing results.

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