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Case Study: Illinois Tool Works Social Media Strategy

Eager to learn how Illinois Tool Works is doing in regards to social media marketing? Ambassify has created a report covering the unique aspect points and improvements for Illinois Tool Works.

Continue reading to find out!



Illinois Tool Works (ITW) is a global diversified industrial company with headquarters in Glenview, Illinois, USA. With operations in over 55 countries, ITW serves a wide range of customers, including manufacturers, packaging and food processing companies, automotive suppliers, and construction firms.

Before: The Challenges of Social Media Marketing

When it comes to social media marketing, ITW has implemented some effective strategies that have helped to enhance its online presence and engage with its target audience.


After: Illinois Tool Works's Successful Social Media Strategy

Firstly, ITW utilizes various social media platforms, including LinkedIn, Twitter, and YouTube, to connect with its clients and industry professionals. Through these channels, the company shares valuable content, such as product updates, industry insights, and informative videos. By providing relevant and helpful information, ITW establishes itself as a trusted source and strengthens its relationships with its clients.


Secondly, ITW actively engages with its audience by encouraging interaction and dialogue. The company responds to comments and inquiries promptly, which helps in building a sense of community and customer loyalty. Additionally, ITW regularly showcases success stories and customer testimonials, leveraging social proof to strengthen its brand reputation.

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How KBC increases internal engagement

Learn how KBC - one of Belgium’s biggest banks - leveraged their employees to achieve stellar social media marketing results.

Learn how you can improve your social media marketing

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