Case Study: IIFL Finance Social Media Strategy

Eager to learn how IIFL Finance is doing in regards to social media marketing? Ambassify has created a report covering the unique aspect points and improvements for IIFL Finance.

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IIFL Finance is a prominent financial services company headquartered in Mumbai, India. With a strong presence in several countries including India, the United States, Singapore, and Dubai, they cater to a diverse range of clients, from individuals to corporates, seeking various financial solutions.

Before: The Challenges of Social Media Marketing

In terms of social media marketing, IIFL Finance has implemented several commendable strategies to engage with their audience and build brand awareness. Firstly, their content is highly informative and valuable, providing insights into the latest financial trends, investment advice, and updates on policies. This positions them as a trusted authority in the industry and helps them attract and retain a loyal following on platforms like Facebook, Twitter, and LinkedIn.

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After: IIFL Finance's Successful Social Media Strategy

Secondly, IIFL Finance actively encourages user-generated content, which helps them foster a sense of community. By featuring customer success stories, testimonials, and user-generated videos, they showcase the positive impact their services have had on people's lives. This approach not only boosts brand credibility but also encourages others to share their experiences, thus expanding their reach and customer base.


Thirdly, IIFL Finance consistently keeps their audience engaged through interactive content. They frequently conduct polls, quizzes, and contests, creating a fun and interactive experience for their followers. This not only encourages participation but also increases the visibility of their brand as users share and tag their friends in these activities.

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How KBC increases social media engagement

Learn how KBC - one of Belgium’s biggest banks - leveraged their employees to achieve stellar social media marketing results.

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