Case Study: Idemitsu Kosan Social Media Strategy
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Introduction
Idemitsu Kosan is a multinational petroleum company headquartered in Tokyo, Japan. With operations in over 77 countries, it is one of the largest players in the energy industry. The company primarily caters to clients in the automotive, petrochemical, and energy sectors.
Before: The Challenges of Social Media Marketing
On social media, Idemitsu Kosan has adopted an effective marketing strategy that aligns with its target audience and engages users across various platforms. Here are some of the positive aspects of their social media presence:


After: Idemitsu Kosan's Successful Social Media Strategy
1. Engaging Content: The company creates and shares informative and visually appealing content related to the automotive and energy sectors. From industry news and updates to product features and tips, Idemitsu Kosan provides valuable information to its audience.
Conclusion
2. Community Building: Through social media, Idemitsu Kosan has successfully built a community of followers and brand enthusiasts. They actively respond to comments, questions, and feedback, fostering a sense of community and enhancing customer engagement.


Learn how KBC - one of Belgium’s biggest banks - leveraged their employees to achieve stellar social media marketing results.
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