Case Study: Housing Development Finance Corporation Social Media Strategy
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Moreover, HDFC actively engages with its audience through social media by promptly responding to queries, comments, and feedback. This customer-centric approach allows the company to address concerns, provide personalized assistance, and maintain a positive brand image. By fostering meaningful conversations, HDFC strengthens its relationship with customers and enhances customer satisfaction.
Learn how KBC - one of Belgium’s biggest banks - leveraged their employees to achieve stellar social media marketing results.