Case Study: Hongkong and Shanghai Hotels Social Media Strategy

Eager to learn how Hongkong and Shanghai Hotels is doing in regards to social media marketing? Ambassify has created a report covering the unique aspect points and improvements for Hongkong and Shanghai Hotels.

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Hongkong and Shanghai Hotels (HSH) is a hospitality company with its headquarters in Hong Kong. With a history dating back to 1866, HSH operates luxury hotels, resorts, and residences in key locations around the world, including Hong Kong, China, the United States, Europe, and the Maldives. Catering to discerning travelers and high-end clientele, HSH provides exceptional service and memorable experiences.

Before: The Challenges of Social Media Marketing

On social media platforms, HSH effectively engages with its audience, showcasing its stunning properties, unique offerings, and personalized services. By leveraging captivating visuals and storytelling techniques, HSH successfully captures the attention and interest of potential guests. Their posts often highlight the luxurious amenities, breathtaking views, and exclusive packages that set them apart in the hospitality industry.

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After: Hongkong and Shanghai Hotels's Successful Social Media Strategy

In addition to showcasing their properties, HSH excels at curating content that revolves around local experiences and cultural events. By featuring renowned chefs, artists, and musicians, HSH positions itself as a hub for authentic experiences and cultural immersion. This approach not only attracts potential guests but also fosters a sense of community among existing patrons.


Moreover, HSH leverages user-generated content effectively. By encouraging guests to share their experiences and tag HSH in their posts, the company expands its reach and credibility. This strategy not only increases brand awareness but also creates a sense of authenticity and trust among potential guests who see real people enjoying HSH's offerings.

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How KBC increases social media engagement

Learn how KBC - one of Belgium’s biggest banks - leveraged their employees to achieve stellar social media marketing results.

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