Case Study: Forward Air Social Media Strategy

Eager to learn how Forward Air is doing in regards to social media marketing? Ambassify has created a report covering the unique aspect points and improvements for Forward Air.

Continue reading to find out!

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Forward Air is a logistics and freight company that operates in the United States and Canada. With headquarters in Greeneville, Tennessee, the company primarily caters to clients in the e-commerce, retail, and manufacturing industries.

Before: The Challenges of Social Media Marketing

When it comes to their social media marketing strategy, Forward Air excels in several areas. Firstly, they maintain a consistent presence on popular platforms such as Facebook, Twitter, and LinkedIn. This allows them to reach a wide range of audiences and engage with customers and industry professionals alike.

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After: Forward Air's Successful Social Media Strategy

Secondly, the company utilizes a variety of content formats on social media to keep their audience engaged. They regularly share industry news, helpful tips, and educational content related to logistics and freight. This approach positions Forward Air as a thought leader in the industry and helps them build credibility among their followers.


Furthermore, the company effectively utilizes visual content, such as images and videos, to showcase their services and facilities. This not only helps to create a more immersive experience for their audience but also showcases the scale and capabilities of their operations.

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How KBC increases social media engagement

Learn how KBC - one of Belgium’s biggest banks - leveraged their employees to achieve stellar social media marketing results.

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