Case Study: FelCor Lodging Social Media Strategy

Eager to learn how FelCor Lodging is doing in regards to social media marketing? Ambassify has created a report covering the unique aspect points and improvements for FelCor Lodging.

Continue reading to find out!

People looking into reports
Employee explaining chart for board

Introduction

FelCor Lodging Trust is a renowned hospitality real estate company based in the United States. With a strong presence in major cities across the country, FelCor Lodging caters to both leisure and business travelers seeking comfortable and luxurious accommodations. As a publicly traded company, it prides itself on delivering exceptional experiences to its guests and generating consistent returns for its shareholders.

Before: The Challenges of Social Media Marketing

FelCor Lodging has adopted an effective social media marketing strategy to engage with its target audience and stay connected with its customers. Through various social media platforms such as Facebook, Twitter, and Instagram, the company actively promotes its properties and provides valuable information to its followers.

Increase reach by sharing on social media
Ideas about KPIs and OKRs for employee advocacy

After: FelCor Lodging's Successful Social Media Strategy

One of the key strengths of FelCor Lodging's social media marketing strategy is its ability to showcase its properties through visually appealing content. High-quality photographs and videos are regularly shared on their social media accounts, allowing potential guests to get a glimpse of the luxurious amenities and stunning locations offered by the company. This visual storytelling creates a sense of desire and excitement, encouraging users to choose FelCor Lodging for their next travel experience.

Conclusion

In addition to visually engaging content, FelCor Lodging also maintains an interactive presence on social media. They promptly respond to customer queries, concerns, and feedback, thus building a strong rapport and trust with their audience. By actively engaging with their followers, FelCor Lodging creates a personalized experience that goes beyond the traditional methods of customer service.

Person like a company on social media
Cover of the KBC book download
How KBC increases social media engagement

Learn how KBC - one of Belgium’s biggest banks - leveraged their employees to achieve stellar social media marketing results.

Learn how you can improve your social media marketing

Discover how your employees are the hidden gem you need to fully unlock your social media marketing. Fill in the form below to see how Ambassify will drastically improve your social media marketing. Are you ready?

Ambassify Product demo video