Case Study: FactSet Social Media Strategy

Eager to learn how FactSet is doing in regards to social media marketing? Ambassify has created a report covering the unique aspect points and improvements for FactSet.

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FactSet is a global provider of integrated financial information and analytical software for investment professionals. With headquarters in Norwalk, Connecticut, FactSet operates in over 40 countries, serving clients ranging from asset managers to investment banks, and from corporations to government institutions. The company is known for its comprehensive solutions that enable financial professionals to streamline their workflow and make informed investment decisions.

Before: The Challenges of Social Media Marketing

FactSet has successfully utilized social media platforms to enhance its marketing strategy. By leveraging platforms such as Twitter, LinkedIn, and YouTube, FactSet has effectively engaged with its target audience, providing valuable insights, thought leadership, and updates about their latest products and services. The company utilizes a mix of content formats including articles, videos, webinars, and infographics, catering to the diverse preferences of its audience.

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After: FactSet's Successful Social Media Strategy

One of the strengths of FactSet's social media marketing strategy is its ability to consistently produce high-quality and informative content. By sharing industry trends, market analysis, and research reports, FactSet positions itself as a go-to resource for financial professionals seeking reliable information. Moreover, the company actively encourages audience participation by soliciting feedback and opinions, thereby fostering a sense of community and engagement.


However, there are areas where FactSet can further improve its social media marketing strategy. First, the company can focus on diversifying its social media presence by exploring emerging platforms that cater to specific demographics, such as Instagram or TikTok. This would allow FactSet to reach a wider audience and adapt to evolving trends in social media consumption.

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How KBC increases social media engagement

Learn how KBC - one of Belgium’s biggest banks - leveraged their employees to achieve stellar social media marketing results.

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